Frequently Asked Questions

Product & Sizing

What kind of t-shirts do you use?

All of our shirts are high-quality, 100% cotton tees with a classic fit — durable, comfortable, and perfect for everyday wear.

How do I choose the right size?

Our shirts are true to size and pre-shrunk. Please refer to our Size Guide for measurements.

Do the designs fade after washing?

No — we use high-quality printing methods to ensure long-lasting color and detail, even after multiple washes.

Shipping & Delivery

How long will it take to receive my order?

Most orders are processed and shipped within 2–5 business days. Delivery time varies depending on your location, but typically falls within 5–10 business days.

Do you ship internationally?

Yes! We offer international shipping. Rates and delivery times will be calculated at checkout.

How much is shipping?

Shipping is calculated at checkout. We offer free shipping on orders over $75.

Returns & Exchanges

What’s your return policy?

We accept returns for defective or damaged products. Since each shirt is made to order, we cannot accept returns for size or preference issues. Please double-check your size before ordering.

Can I cancel or change my order?

Orders can only be modified within the first hour after placing them. If you made a mistake, please contact us as soon as possible.

Orders & Support

How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking details.

Who can I contact if I have an issue?

You can reach us through our Contact Page or email us at support@elite11.shop. We’ll get back to you within 24–48 hours.